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    Winter-2016  


Videoconferencing Enhancing HR Functions at Reduced Costs

This month’s edition provides an in-depth look at how technology is easing the workload for HR Professionals. Here are ways HR professionals can utilize evolving technology to improve hiring, staffing, employee morale, onboarding and other management tasks.Online reference checking tools

The advent of improved and relatively easy-to-use video conferencing as well as reduced usage costs has made it easier for HR professionals to integrate this technology into everyday functions.

From candidate screening and interviewing distant-location employees to facilitating training, videoconferencing is rapidly gaining a foothold in even the smallest company.

Sean O’Brien, EVP for strategy and communications at PGi (the makers of group videoconferencing solution iMeet) argues that “videoconferencing puts the human back in human resources.” 

O’Brien says this technology can be used for recruiting:

  • Replacing or supplementing the initial phone interview
  • Allows the HR professional to see and interact with candidates before scheduling in-person interviews
  • People in multiple locations can participate in the Web-cam interviewing process
  • HR professionals will get a more accurate idea of each candidate’s skills by interacting with him or her face-to-face and, for instance, picking up the nonverbal body language that doesn’t carry through the telephone
  • Saves an organization the travel costs associated with flying candidates in for in-person interviews

In the training area, videoconferencing is useful as a tool to add more workers to the same training session and to offer greater opportunity for interaction among staff. 

It is also useful in a multi-location organization, videoconferencing makes it easier to provide an effective onboarding process for new workers and for supervisors or team members to say hello “in person” when new hires start.

For ongoing efforts, HR professionals can use videoconferencing tools to deliver information on a variety of topics and skills training.

With videoconferencing, job-skills training is both more effective and more affordable because physical classrooms are not needed.

O’Brien also sees the growth in “cloud-based” videoconferencing solutions that work on a personal computer or mobile device through the Internet browser making it easier for workers and managers to work together while separated by miles or even continents.

Another advantage for cheaper, more widespread videoconferencing is that it helps promote teamwork.

  • When teams are in different cities, countries or continents – videoconferencing helps members “meet” each other face-to-face, bringing a deeper connection. How many times have you been on the phone with Liam from London and not known what he looks like? Putting that name with a face is important – it leads to better, clearer communications and provides a solid foundation of trust that helps to build relationships and get business done.
  • Particularly in group settings, the videoconference helps employees see those nonverbal cues and read body language for better, more productive interactions. Employees strengthen their sense of teamwork and commitment with one another when they can engage in full interpersonal communications.
  • Stronger teams lead to increased productivity, greater job satisfaction and improved employee retention.

 Videoconferencing also reduces the hassle and cost of travel to a physical location

  • Instead of hopping a plane, flip on that Web cam. In most cases, videoconferences can be faster, cheaper and just as effective as a business trip.
  • Meeting online lets far-flung teams collaborate at the drop of a hat. No need to schedule a trip or drive across town.

 


© 2017, Information Strategies, Inc.
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