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Cloud Computing Comes To Outplacement Offerings

The traditional approach to outplacement with reliance on counselors, physical office space and other carryovers from earlier decades is giving way to new technologies, many based on cloud computing.

Perhaps a sign of the times, two of the largest older companies offering outplacement have just merged, a recognition that the model is changing.

Into this market that has been dominated by traditional, brick-and-mortar business models, RiseSmart has released Transition Concierge, a cloud-based technology and service platform.

RiseSmart’s platform utilizes aggregation technology, semantic search and human filtering to provide the best match of job seekers with open positions. The solution delivers personalized job leads as well as other job-search tools to eligible employees. Transitioning workers receive one-on-one consultation and support during every step of the job-finding process.

Among the other technological aspects of RiseSmart’s platform:

  • Cloud-based delivery model.  RiseSmart’s cloud-based platform enables instant provisioning and rapid scaling to meet customer needs. With Transition Concierge, there is no software to procure, install, configure, maintain or upgrade.
  • Extension to mobile devices.  Transition Concierge enables job candidates to act on relevant job openings quickly by delivering them to their iPhones and iPads, Android phones, and BlackBerry devices for immediate access and response.
  • Social-network integration.  RiseSmart’s platform enables job seekers to get in front of potential employers through social-media channels once a relevant job lead has been identified. Transition Concierge’s social integration enables users to tap their LinkedIn networks, Facebook friends and Twitter feeds to mine their networks and get noticed.

On average, Transition Concierge has reduced time-to-placement for transitioning employees by half.  According to the Bureau of Labor Statistics, the seasonally adjusted average duration of unemployment in May 2011 was 39.7 weeks.  By contrast, workers in the Transition Concierge program find new employment in an average of about 18 weeks.

“This is a win-win for employers and employees,” said Sanjay Sathe, founder and CEO of RiseSmart. “We’ve encouraged employers to measure the ROI of their outplacement programs and have given them the tools to do this.”

James Holincheck, research vice president for Gartner specializing in the human-capital management (HCM) systems market, says that cloud-based technology promises to have a transformative effect on the U.S. outplacement industry.

“As a growing percentage of leading corporations apply cloud-based solutions to improve their HR processes, many have neglected to upgrade a key component of the talent-management lifecycle: effective offboarding,” Holincheck said. “By leveraging technologies such as content aggregation, semantic search and cloud-based delivery, employers have the opportunity to accelerate time-to-placement for their transitioning workers while reducing outplacement-program costs.”

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