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HR Leaders Need To See The Value Of Employee Training

The value of learning and development is clear.

A highly-skilled workforce, and the continued development of those employees, can be a strategic differentiator. Employees with well-developed professional skills are more innovative and productive—this investment in training results in a better future for the business and the employee.

Large enterprises have recognized this value for years. It’s time for managers at small business to find learning solutions that deliver the training their employees need in a way that works for them.

Katherine Doe is a marketing manager at Skillsoft cites a recent blog post on Fast, “An office that encourages and facilitates education openly admits there’s room to grow and inspires people take that leap. The risk involved in these changes is less than the risk of not making them. Innovation is outside the comfort zones of most businesses—but so is Chapter 11.”

She urges small business leaders to Identify the company’s key business needs
Before businesses can leverage training as a strategy for growth, they need to decide on the right business problems to solve. Examples of these include: 

Supporting IT certifications and improving IT operations

Developing stronger leaders

Improving soft skills (e.g. management, effective communication and managing conflict)

Effective project management

Performance improvement

Greater customer satisfaction

Sustainability and/or growth

Get the biggest bang for the company’s buck
Once business goals are defined, they must be aligned with learning resources. Technology-based learning is a cost effective way to deliver that learning.  

Regardless of size, businesses need both comprehensive and targeted learning assets that are highly engaging and accessible.

Elearning is a great way to provide the right combination of formal and informal learning assets such as on-demand courses, videos, books and practice exams.

Instead of spending several days at an expensive, offsite facility, targeted assets are available in short formats allowing employees to fit learning in during the work day or at home.

Employees can benefit from technology-based training, no matter where they’re located, and receive consistent information across regions. 

Research also suggests that technology-based learning is more effective than the classroom.

According to IDC, “technology-based training, including informal or search learning, supports delivery as close as possible to the time when the employees will use the new system or new procedure, ensuring that the training and the system provide the most value.”

Today’s corporate training is designed to give learners actionable ideas that can be directly applied to their jobs. SMBs can look to large organizations and follow their example.

Using technology to deliver learning and training, while leveraging multiple modes of instruction, can help SMBs drive growth and sustain a competitive advantage.


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